Contact Us

General Inquiries

For questions related to the Azosu platform, product capabilities, pricing, or partnership opportunities, our general support team is ready to assist. We strive to provide clear, actionable information to help you make informed decisions.

Contact email: [email protected]

• Platform features and roadmap inquiries
• Pricing, billing, and contract questions
• Partnership and collaboration opportunities
• Account setup and access

Developer Submissions

Azosu welcomes meaningful integrations, plugins, and external applications that enhance the ecosystem. To ensure a timely and productive review, please structure your submission with comprehensive details in your initial message.

What to include in your submission:

• Project name, purpose, and value proposition
• Technical description of the integration or extension
• Supported platforms, APIs, and authentication methods
• Repository link or a live demonstration
• Licensing terms and usage constraints
• Primary point of contact and preferred communication channel

Send submissions to: [email protected]

Response Times

Azosu is committed to delivering timely, transparent responses. Typical turnaround expectations are outlined below to set clear expectations for our users and partners.

• Acknowledgement and initial response within 1–2 business days.
• Acknowledgement within 1 business day; substantive review within 3–5 business days, depending on complexity and completeness of the submission.
• Urgent technical issues impacting production: mark the subject with “URGENT” and contact us promptly; we target a response within 4 hours during business hours.

Note: Azosu operates on standard business days, excluding weekends and public holidays. For critical incidents outside of standard hours, please consult your account documentation for escalation procedures.